Handoffs
A handoff is not the reply
Where a lead may be copied later. The reply still sends from your domain, after approval or an accepted rule.
| Page | The reply may confirm | It does not add |
|---|---|---|
| Gmail is not the reply | Sends from your domain | A send from a personal mailbox |
| Google Sheets is not the reply | A copy of fields you choose to export | The lead itself |
| Slack is not the reply | Raised in the inbox at a score of 80 or above | A chat message in place of the reply |
| HubSpot is not the reply | A copy a workspace may create later | The reply |
| Zapier is not the reply | A webhook the workspace controls | The reply itself |
| ActiveCampaign is not the reply | Needs its own consent | A substitute for the reply |
| Mailchimp is not the reply | Only the list they chose | A second list |
| Monday is not the reply | A task a person may create | The lead record |
| Twilio is not the reply | Only if consent names that follow-up | An SMS by default |