Handoff

Zapier is not the reply

Zapier is a handoff for a lead that already exists. It does not write the reply or skip approval.

Zapier is a handoff for a lead that already exists. It does not write the reply or skip approval.

A zap can receive the lead. The customer still approves the reply, or an accepted rule sends it from their domain.
What Zapier holds, and what stays on the lead
RecordWhat it isWhat it is not
HandoffA webhook the workspace controlsThe reply itself
ApprovalStill required, or an accepted ruleSkipped because another tool ran
ScoreIncluded only if the webhook sends itRecalculated inside the zap

Related

Questions

Does Zapier send the first reply?

No. The reply sends from your domain after approval or an accepted rule.

Does a score of 80 change the Zapier handoff?

A score of 80 or above raises an alert. It does not send the reply, and it does not write into Zapier by itself.

Can a partial be copied to Zapier?

A partial is kept only with consent to save. Copying it onward still requires that consent.

Where should a Zapier form be audited?

On the form itself. The handoff does not explain which field people leave.