Does Monday send the first reply?
No. The reply sends from your domain after approval or an accepted rule.
Handoff
Monday is not the reply
Monday can hold a card. The lead, the score, and the reply stay in the inbox until a person hands the work on.
Monday can hold a card. The lead, the score, and the reply stay in the inbox until a person hands the work on.
| Record | What it is | What it is not |
|---|---|---|
| Card | A task a person may create | The lead record |
| Score | Stays on the lead | A status column |
| Reply | Sent from your domain after approval | A comment on the card |
Related
Questions
Does a score of 80 change the Monday handoff?
A score of 80 or above raises an alert. It does not send the reply, and it does not write into Monday by itself.
Can a partial be copied to Monday?
A partial is kept only with consent to save. Copying it onward still requires that consent.
Where should a Monday form be audited?
On the form itself. The handoff does not explain which field people leave.