Jotform guide

Jotform form abandonment

See what Jotform records, what it misses and how to improve completion.

What it tracks

Builds many form types and can store incomplete submissions on eligible plans.

What it misses

An incomplete submission is not the same as consent to save, and it does not score the lead.

How Responser recovers

Responser adds the score and one recovery message when consent names the follow-up.

What Jotform records, and what Responser adds
QuestionJotformResponser
Completed formStored as a submissionA lead with source and score
Incomplete submissionOn eligible plansA partial only with consent to save
ReplyAn email you configureAn approved reply from your domain
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An incomplete submission is not the same as consent to save, and it does not score the lead. The recovery message is one message, and only when consent names the follow-up.

Audit this form builder

Check one public form page.

Public page check

Check one form page.

Questions

Does an incomplete Jotform submission imply consent?

No. Consent to save has to be recorded. A saved draft is not that consent.

Does Jotform score the lead?

No. The score stays on the lead in the inbox.